Employee Attitude Surveys.

Using Employee Surveys to Understand
Your Internal Customer.

Our Employee Surveys can help you –

• Determine overall employee attitudes and perceptions of your organization.
• Determine employee response to organizational changes.
• Evaluate employee morale, communications, and supervision.
• Monitor employee acceptance and support for organizational and departmental objectives.
• Evaluate the effectiveness of your training programs.
• Find out what employees really think about your organization’s benefits, salary structure, etc.

Managerial attention in most companies has long focused on the importance of employee attitudes. Numerous studies indicate that high satisfaction levels among employees lead to high productivity and positive employee relations. The measurement, understanding, and monitoring of employee attitudes towards the work place and job-related functions have therefore emerged as important human resource management activities.

The data which are generated provide a useful perspective on employee understanding and support for company objectives, as well as insights into employee attitudes towards the company, the workplace, management and coworkers, and employee pay, benefits, and training.

Why should you consider doing an employee survey for your company?

• To facilitate feedback and decision making.

Data gathering efforts can help assess how various policies are being accepted by employees and how effectively they are being implemented.

• To diagnose organizational problems.

Data that is gathered systematically can help explain employee problems such as turnover and absenteeism, productivity lapses, and resistance to organizational change.

• To improve communication.

Survey feedback can provide a useful way to establish an on-going two-way communications program with employees. Because our surveys are conducted with the highest degree of confidentiality, employees are more willing to share their true feelings about sensitive issues with management.

• To aid in managerial training.

The data gathered from an employee survey can assist in developing training programs that address critical workplace issues and help managers work more effectively with their employees.

Custom Employee Surveys Designed to Meet Your Specifications.

Emerge Communications works closely with you to create a custom employee survey that addresses your specific needs and objectives. That means personal, on-site visits with you and your team before and after survey implementation, as well as on-going consultations during the survey process. We also provide a detailed, written, objective report that gives you the insights and credibility you need to make important organizational evaluations and decisions.

While every client is different, our comprehensive employee survey approach is often used to generate important feedback in employee-related areas like these –

• attitudes towards work
• attitudes towards management
• attitudes towards other employees
• employee acceptance of organizational change
• how well employees understand organizational goals
• employee level of commitment to organizational goals
• what employees really think of management
• what employees really think about their immediate supervisors
• the issues that stand in the way of gaining employee commitment
• the channels of communication that are most — and least — effective in reaching your employees
• how employees feel about your customers
• employee level of enthusiasm and commitment to serving customers

Complete Implementation and Administration.

Emerge Communications handles the entire survey implementation — from distributing surveys to your employees, receiving them at our office to ensure confidentiality, email reminders to increase participation levels, as well as all data entry and coding. You can choose from print or online web surveys. The entire survey process can run from two weeks to approximately one month from start to finish – you decide, and we take care of the rest!

Traditional Print Surveys and Convenient Web-Based Surveys.

For more than a decade, we have created insightful, actionable employee surveys that help management better understand their employees and use those insights to create effective employee communications and development programs.

Survey Pricing.

Included in all fee quotations are the following services –

• An on-site meeting with you and company managers to identify key internal issues.
• Survey development and revisions.
• Survey implementation.
• Complete analysis of results, including detailed charts and statistical data.
• Our on-site report and discussion of key findings with you and members of your senior management team.

Take the Next Step.

For a no-obligation discussion of how an employee survey can help your organization, please email Frank Marafiote at fm@emergecommunications.com call (603) 397-0321.